Search contacts

Search contacts

Returns the users and leads whose attributes, such as email, email domain, name, phone or a custom attribute, match your filters.

Note: A contact created in the last few minutes may not show up yet, and merged contacts never do. Up to 15 filters per group and 2 levels of nesting; 50 contacts per page by default, paged with starting_after.

Set up

Use the first option your agent supports.

MCP (official, remote)

Add this server to your agent's MCP settings, then sign in when asked.

{ "mcpServers": { "intercom": { "url": "https://mcp.intercom.com/mcp" } } }

Call the MCP tool search_contacts.

Server URL: https://mcp.intercom.com/mcp

API (official)

• Base URL: https://api.intercom.io
• Endpoint: POST /contacts/search
• Auth: send the header Authorization: Bearer $INTERCOM_API_KEY
• Get a key: https://app.intercom.io/a/apps/_/developer-hub/app-packages
• Docs: https://developers.intercom.com/docs/references/rest-api/api.intercom.io

Before anything else, confirm access with the cheapest read-only call, like a list or a search. Never send or change anything to test access.

Rules

• Ask the user before anything that sends messages, costs money, or changes data, and say how many records it touches. One approval covers a batch the user has seen.
• Never print API keys.