All tools
I
Iby Intercom
Create a contact
Creates a user or lead from an email, an external ID or a role, with optional name, phone, owner and custom attributes, and returns the contact.
Updated Sep 27, 2026
create-contact.md
Create a contact
Creates a user or lead from an email, an external ID or a role, with optional name, phone, owner and custom attributes, and returns the contact.
Note: Creates only: to change a contact that already exists, use PUT /contacts/{contact_id} instead.
Set up
Use the first option your agent supports.
API (official)
- Base URL: https://api.intercom.io
- Endpoint:
POST /contacts - Auth: send the header
Authorization: Bearer $INTERCOM_API_KEY - Get a key: https://app.intercom.io/a/apps/_/developer-hub/app-packages
- Docs: https://developers.intercom.com/docs/references/rest-api/api.intercom.io
Before anything else, confirm access with the cheapest read-only call, like a list or a search. Never send or change anything to test access.
Rules
- Ask the user before anything that sends messages, costs money, or changes data, and say how many records it touches. One approval covers a batch the user has seen.
- Never print API keys.
Ways in
| Route | Source | Call | Required | Docs |
|---|---|---|---|---|
| Official | POST /contacts | API key in $INTERCOM_API_KEY | Docs |
Workflows using Create a contact
No workflows yet
No published workflow uses Create a contact yet.