Tag a conversation

Tag a conversation

Adds one or more existing tags to a conversation.

Note: Takes tag IDs (tag_...), not names: find them with list_tags on the MCP server or GET /tags on the API.

Set up

Use the first option your agent supports.

MCP (official, remote)

Add this server to your agent's MCP settings, then sign in when asked.

{ "mcpServers": { "front": { "url": "https://mcp.frontapp.com/mcp" } } }

Call the MCP tool tag_conversation.

Server URL: https://mcp.frontapp.com/mcp

Note: Connect with the client ID and secret of a Front developer app that has MCP Server access: Front has no dynamic client registration.

API (official)

• Base URL: https://api2.frontapp.com
• Endpoint: POST /conversations/{conversation_id}/tags
• Auth: send the header Authorization: Bearer $FRONT_API_KEY
• Get a key: https://dev.frontapp.com/docs/create-and-revoke-api-tokens
• Docs: https://dev.frontapp.com/reference/introduction

Before anything else, confirm access with the cheapest read-only call, like a list or a search. Never send or change anything to test access.

Rules

• Ask the user before anything that sends messages, costs money, or changes data, and say how many records it touches. One approval covers a batch the user has seen.
• Never print API keys.