Ask a question about an account

Ask a question about an account

Answers a plain-language question about one Outreach account from its records, call transcripts and related data, and saves the question and answer in Outreach.

Note: Find the account with account_search first.

Set up

Use the first option your agent supports.

MCP (official, remote)

Add this server to your agent's MCP settings, then sign in when asked.

{ "mcpServers": { "outreach": { "url": "https://api.outreach.io/mcp" } } }

Call the MCP tool account_answer_question.

Server URL: https://api.outreach.io/mcp

Before anything else, confirm access with the cheapest read-only call, like a list or a search. Never send or change anything to test access.

Rules

• Ask the user before anything that sends messages, costs money, or changes data, and say how many records it touches. One approval covers a batch the user has seen.
• Never print API keys.