Add a customer request to an issue

Add a customer request to an issue

Attaches a customer's request, with its text and an optional source URL, to an issue, so the issue shows which customers asked for it.

Note: Customer Requests must be enabled in the workspace settings. The customer must exist first: create it with customerUpsert, which matches an existing customer by domain instead of making a duplicate.

Set up

Use the first option your agent supports.

MCP (official, remote)

Add this server to your agent's MCP settings, then sign in when asked.

{ "mcpServers": { "linear": { "url": "https://mcp.linear.app/mcp" } } }

Call the MCP tool save_customer_need.

Server URL: https://mcp.linear.app/mcp

API (official)

• Base URL: https://api.linear.app
• Endpoint: POST /graphql
• Auth: send the header Authorization: $LINEAR_API_KEY
• Get a key: https://linear.app/settings/account/security
• Docs: https://linear.app/developers/graphql

Before anything else, confirm access with the cheapest read-only call, like a list or a search. Never send or change anything to test access.

Rules

• Ask the user before anything that sends messages, costs money, or changes data, and say how many records it touches. One approval covers a batch the user has seen.
• Never print API keys.