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Create a one-time send

Creates a one-time send (a newsletter) for a filter over segments and attributes or a CSV of recipients, as a draft, scheduled, or sent right away.

Updated Sep 27, 2026

create-one-time-send.md

Create a one-time send

Creates a one-time send (a newsletter) for a filter over segments and attributes or a CSV of recipients, as a draft, scheduled, or sent right away.

Note: Stays a draft unless you set send_now to true or scheduled_at to a future Unix timestamp. The name and audience can't change after creation, and a workspace with a subscription center requires subscription_topic_id.

Set up

Use the first option your agent supports.

MCP (official, remote)

Add this server to your agent's MCP settings, then sign in when asked.

{ "mcpServers": { "customer-io": { "url": "https://mcp.customer.io/mcp" } } }

Call the MCP tool cio_write_api.

Server URL: https://mcp.customer.io/mcp

API (official)

Before anything else, confirm access with the cheapest read-only call, like a list or a search. Never send or change anything to test access.

Rules

  • Ask the user before anything that sends messages, costs money, or changes data, and say how many records it touches. One approval covers a batch the user has seen.
  • Never print API keys.

Ways in

RouteSourceCallRequiredDocs
MCPOfficial · remotecio_write_apiOAuthDocs
APIOfficialPOST /v1/newslettersAPI key in $CUSTOMERIO_API_KEYDocs

Workflows using Create a one-time send

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